About Us
About Us:
About Civicrelief.co.uk
Civicrelief.co.uk helps individuals across the UK find relief and achieve positive outcomes related to their homes and finances. The mission is to empower you to navigate complex challenges, secure the support you deserve, and improve your overall quality of life.
Our Vision
The vision is a UK where everyone has access to fair solutions when facing housing disrepair, financial mis-selling, rising energy costs, or overwhelming debt. The aim is to be a leading voice and trusted partner in civic relief, championing your rights and delivering tangible results.
Who We Are?
Civicrelief.co.uk is a specialized service provider focused on delivering client-centric solutions. The team has experience in:
Housing Disrepair Claims: Assisting tenants (private, council, and housing association) in securing essential repairs and compensation for substandard living conditions ignored by their landlords. Everyone deserves a safe and decent home.
PCP Claims (Mis-sold Car Finance): Helping individuals who were mis-sold PCP or Hire Purchase (HP) car finance agreements claim back undisclosed commissions and excess interest.
ECO4 Scheme: Connecting eligible homeowners and private tenants with free government grants for energy-efficient home improvements, which helps to reduce energy bills and combat fuel poverty.
Debt Management Plans: Guiding individuals through the process of creating manageable repayment plans for unsecured debts, offering expert advice and support to achieve financial stability.
Our Commitment
Expertise & Experience: The team has specialized knowledge and a proven record of positive outcomes across service areas.
No Win, No Fee: Many services, including Housing Disrepair Claims and PCP Claims, are offered on a “No Win, No Fee” basis, ensuring you can pursue justice without upfront financial risk.
Client-Centric Approach: Prioritizing your needs and well-being, providing personalized support, clear communication, and guidance every step of the way.
Results-Driven: Dedicated to securing the best possible results for you, whether it’s through successful claims, access to vital grants, or effective debt management solutions.
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Our History at Civicrelief.co.uk
Civicrelief.co.uk was founded on the belief that everyone in the UK deserves fair treatment and a safe, stable living environment. Recognizing significant gaps where individuals struggled to access support and justice, the company was established to bridge these divides, focusing initially on crucial areas of need.
The Genesis: Addressing Underserved Needs
The company’s journey began with an observation of widespread issues where individuals needed assistance but faced obstacles in getting it. This included tenants battling housing disrepair, consumers affected by unfair financial practices, and households struggling with rising energy costs or unmanageable debt.
The initial drive was to create a platform that simplifies access to legal support, financial guidance, and government schemes, starting with a core team dedicated to making a tangible difference in people’s lives.
Growth and Evolution
Housing Disrepair Claims: Building on the increasing awareness of tenants’ rights and the growing number of properties falling below acceptable standards, Civicrelief.co.uk established itself as a reliable partner for those seeking repairs and compensation. The number of disrepair claims against social landlords has risen significantly, increasing by 132% in just four years according to AWH Solicitors. This reflected the pressing need for accessible legal representation, often on a “No Win, No Fee” basis.
PCP Claims: With the rise of PCP agreements in the car finance market from the early 2000s and increasing concerns about hidden commissions and mis-selling, Civicrelief.co.uk emerged to help consumers reclaim what was rightfully theirs. The Financial Conduct Authority’s (FCA) investigation into widespread mis-selling further highlighted the importance of this service.
ECO4 Scheme: Recognizing the dual challenge of energy poverty and the need for greater energy efficiency, Civicrelief.co.uk expanded to facilitate access to the ECO4 scheme. This reflected a commitment to helping households secure free grants for insulation and heating upgrades, contributing to a greener future and lower energy bills. ECO4 scheme officially launched on July 27, 2022.
Debt Management Plans: Understanding the severe impact that unmanageable debt can have on individuals and families, the company developed its debt management services. Civicrelief.co.uk offers guidance and support to help clients establish sustainable repayment plans and regain control of their financial lives. This is particularly important for managing non-priority debts.
A Future Focused on You
From its inception, Civicrelief.co.uk has been driven by a dedication to its clients. The company’s history is characterized by rapid growth, expanding service offerings, and a steadfast commitment to achieving positive outcomes for thousands of individuals across the UK. Civicrelief.co.uk aims to continue adapting to meet the evolving needs of its clients and make a lasting impact on their lives.
What Our Clients Say
